Terms and Conditions

Welcome to OZ International. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. About OZ International

OZ International is a licensed education and travel consultancy based in the Philippines, providing study abroad consultation services, visa assistance, university placement, and related services to Filipino students seeking international education opportunities.

Business Information:

• Licensed by Philippine authorities
• Offices located in Cabanatuan City, Cebu City, Cagayan De Oro, and Davao City
• Operating since 2014

2. Services Provided

OZ International provides the following services:

• Study abroad program consultation and university placement
• Student visa application assistance
• International internship placement
• Travel and accommodation support
• Pre-departure orientation and preparation
• Ongoing student support services
• Educational counseling and career guidance

All services are subject to availability and are provided in accordance with applicable laws and regulations.

3. Use of Website

3.1 Acceptable Use

You agree to use our website only for lawful purposes and in a way that does not:

• Infringe upon the rights of others
• Violate any applicable laws or regulations
• Transmit harmful, offensive, or illegal content
• Interfere with or disrupt the website or servers
• Attempt to gain unauthorized access to any part of the website
• Use automated systems to access the website without permission

3.2 Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of OZ International or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our written permission.

4. Service Agreements

4.1 Consultation Services

Initial consultations may be provided free of charge. However, detailed services such as visa processing, application assistance, and document preparation are subject to service fees as agreed upon in writing.

4.2 Service Fees and Payment

Service fees will be clearly communicated before you commit to any paid services. Payment terms, methods, and schedules will be specified in your service agreement. All fees are non-refundable unless otherwise stated in writing or required by law.

4.3 Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information
• Submit required documents in a timely manner
• Pay all fees as agreed
• Comply with all applicable laws and regulations
• Inform us of any changes to your circumstances
• Use our services in good faith

5. Limitations of Service

5.1 No Guarantee of Outcomes

While we strive to provide the best possible service and guidance, we cannot guarantee:

• University admission or acceptance
• Visa approval or grant
• Scholarship awards
• Specific outcomes or results

Admission and visa decisions are made by universities and immigration authorities, not by OZ International. We provide guidance and assistance, but final decisions are beyond our control.

5.2 Third-Party Services

We may work with third parties such as universities, immigration authorities, and other service providers. We are not responsible for the actions, policies, or decisions of these third parties.

6. Cancellation and Refund Policy

6.1 Service Cancellation

You may cancel services in accordance with the terms specified in your service agreement. Cancellation requests must be made in writing. Refund eligibility depends on the stage of service delivery and will be determined on a case-by-case basis.

6.2 Refunds

Refund policies vary by service type and will be clearly stated in your service agreement. Generally:

• Consultation fees are typically non-refundable once services have commenced
• Third-party fees (such as visa application fees) are generally non-refundable
• Refunds may be subject to administrative fees
• Refund requests must be made within the timeframe specified in your agreement

7. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Limitation of Liability

To the maximum extent permitted by law, OZ International shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Delays or failures in service delivery due to circumstances beyond our control
• Decisions made by universities, immigration authorities, or other third parties
• Any damages resulting from inaccurate information provided by clients

Our total liability for any claims arising from our services shall not exceed the total fees paid by you for the specific service in question.

9. Indemnification

You agree to indemnify and hold harmless OZ International, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of others
• Any inaccurate or false information you provide

10. Dispute Resolution

In the event of any dispute or claim arising from these Terms or our services, we encourage you to contact us first to resolve the matter amicably. If a resolution cannot be reached, disputes shall be resolved through:

• Mediation, if both parties agree
• Arbitration in accordance with Philippine arbitration laws
• Jurisdiction of the courts of the Philippines

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

12. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

13. Entire Agreement

These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between you and OZ International regarding your use of our services.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us: